Telkom is useless

Since November 2018 a conennection problem is being experienced with internet speed being slower than 90's dialup (56k). Been reporting the problem on a daily basis and techs have been out to premesis 5 times and every time they indicate the issue is at the exchange. But Teldom... I mean Telkom is tet to resolve the problem. Call centre operators are rude, incompitent and just plain useless and one can never get to speak to a person in charge. They get their payments every month but we as clients are not receiving the service we pay for. Telkom is one of the most useless componies in SA second to Eskom.