Telkom is useless

I have a data contract with telkom and I'm using a LTE Router, my data plan is a capped plan.So that means it does not fall under the fair usage policy because it's not uncapped.But near the end of every month, my internet speed is horribly ,horribly slowwww!!!!. Which is so not great because that's the time I usually try to finish up my data before it expires.The advertised speed a capped LTE plan should receive is supposedly up to 90 mbps!!But I've never received more than 30 mbps,it's once in a blue moon that they actually give you 30 mbps. MOST of the time my speed is only 6 to 10 mbps!!!!!!!!!!!

To make matters worse they don't try to fix the problem or to just actually do something to it,if a complaint is made you just get notified that the complaint was received and then you get a reference number. If any solution ever comes from a complaint it will be a miracle.

Telkom your really hopeless, and never provide the speeds you advertise, I'm sick and tired of paying for something and not getting the services that was advertised. Pleaseee Telkom provide better services to you clients.!!!!!