CP
Caroline P

1 reviews | Active since Oct 2018

03 Oct 2018, 16:08

Telkom is useless

Telkom closed off my line without informing me or reading my request. My contract ended 2 weeks ago and they asked for an email but just ignored my request. Can the people at Telkom read emails????

0
Replies (1)
Telkom
Telkom's reply31 Oct 2018, 10:09
Official

Hi

Sorry for the delay in reply and the frustration this has caused. The service on *** has been converted to prepaid.

Regards

Hazel

Telkom Social Media Team

Please note that Telkom will soon no longer be a business that responds on Hello peter and we urge all of our customers to contact us via Twitter or Facebook for assistance so that our Social Media Special forces team can help resolve any issues or escalations you might have. Thank you. Click here https://www.facebook.com/TelkomZA/ or https://twitter.com/TelkomZA.

Best regards,