Telkom is useless

Item: Telkom
Rating: 1
Author: Mohamed M

I took out a contract with Telkom Online it was a Huawei Psmart on a freeme 1GB with 100 anytime for minutes and for R229pm I asked the consultant to please put it on a top up contract and I will it was not put on a top up it was on a one contract I received a bill of over R700

On 26/072018 I called and spoke to a lady called Stheshle Mthembu at around 17:17 with ref no 00001

I have not received any feedback or any solution to the problem

I will never ever again use Telkom

Worst service provider ever

Helpful (0)

Replies (2)

Telkom's replyOfficial

21 Aug 2018, 09:42

Good day Mohamed

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department.
Your reference number AI*** is being attended to and feedback will follow.

We apologise for any inconvenience caused.

Kind regards,

Charl
Telkom Social Media Team

Best regards,

Telkom's reply21 Aug 2018, 09:42

Official

Good day Mohamed

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department.
Your reference number AI*** is being attended to and feedback will follow.

We apologise for any inconvenience caused.

Kind regards,

Charl
Telkom Social Media Team

Best regards,

Mohamed M's updateReviewer Update

04 Mar 2020, 17:27

I'm nearly due for upgrade and still nothing ******* service

Mohamed M's update04 Mar 2020, 17:27

Reviewer Update

I'm nearly due for upgrade and still nothing ******* service

Telkom is useless

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