Telkom is useless

I don't have the words in my vocab to describe the uselessness of Telkom LTE. It is our right to expect service when we pay for it, and when something is wrong with the service then it's our right to expect a quick fix. With Telkom it's different - expect to get lost in a maze of confusion when requesting support. From 0 - 10 I would suggest we implement a minus grading.

Where is the service providers that actually cares about support and making sure the customer is satisfied and that all runs smoothly? Telkom is only interested in sales, hooking you and moving on and leaving a trail of unhappy customers.

Would it be worth describing my issues and what I went through before writing my review? Who will read it? Who will care? All I want is for my LTE to work without being disconnected now and again, and having to access the Hetzner Konsole without being logged out. All I want is a workable Unrestricted APN from Telkom for my Router B315s-936.

Contacted support many a times and given the same on screen instruction or APN that does not work...this is apart from the continual disconnecting of my internet.

So while I'm still PAYING although I'm not getting what i PAY for - Telkom is at least happy! : )

Did I say Telkom is useless?