Telkom is useless
I've requested to cancel my contract since beginning of February 2018 and to date It is still not done, I've done several follow ups and nothing, this makes me want to cancel other contract I have with them, they're useless, they're hold time is ridiculous before put to an agent
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Telkom's replyOfficial
29 May 2018, 13:21Good day kim-kim
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Gerard
Telkom Social Media Team
Best regards,
Telkom's reply29 May 2018, 13:21
Official
Good day kim-kim
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Gerard
Telkom Social Media Team
Best regards,