Telkom is USELESS

My voice line and ADSL have not been working since 10 March. I logged a fault, and to date NOTHING has been done about it. For two weeks Telkom hid behind a cable fault that was in my area, saying that that was the reason I had no service, and once it was fixed, I would be sorted.<br> <br> Lo! and behold, that fault was sorted on Wednesday 30/3/16, and they had the nerve to send me an sms saying so. But my line is STILL not working!<br> <br> I have been in touch with their Facebook and Twitter team so many times I have lost count. Each time, their response is the same \We are sorry, but it is with our technical team and they are working on it\"<br> <br> HOW LONG DOES IT TAKE!?! No other company would get away with this, but because there is NO alternative ADSL line (not data) provider in this country, we are held to ransom! If Vodacom did this, their customers would move to MTN or Cell C!<br> <br> I am sick and tired of Telkom, and the social media team's generic answer. NO ONE can tell me what the problem is, nor what they are doing about it! I demand that a MANAGER or someone with insight calls me, and explains to me WHY I have had to wait this long! It is UNACCEPTABLE!"