Telkom is unprofettional and do not know what they are doing

As per the below request that there is an amount outstanding of R532.36

I have had numerous calls from different debt collecting companies claiming I owe Telkom different amounts.

I have logged a call with Telkom following up on my Cancellation call as mentioned previously I was not aware that there was a cancellation document that needs to be completed a swell I requested from Telkom I want to see where there is proof that I used their services from Jan 2018- June 2018 I am still awaiting feedback from Telkom in this regard. ( Ref ********** ********** 22011)

This was only brought to my attention as soon as I received a call from the first debt collecting company.

I cancelled Telkom services on 31 Dec 2017 with Telkom as I notified them I am moving to a new premises the consultant I spoke to said the service will be cancelled.

On 01 Feb 2018 I requested Telkom to come and install a line at my new premises and they were scheduled to come out on 06.02.2018( please see attached SMS) but could not commence with the installation due to obstruction for them to get to the telephone Pole.

From the time we moved into our new premises on 01 Jan 2018 we have had no service with Telkom.

My last payment to Telkom was made 02.01.2018 of an amount of R810.00 to cover my December payment( please see attached Proof pf payment)

now i have been given a letter stating if i dont make payment i will be handed over for advanced listing.