1 reviews | Active since Sept 2014
Telkom is unable to provide any form of assistance
<p><span style="color: #555555; background-color: #ffffff;">This is the second time I write to you Telkom. I don'tknow what you want from me anymore. Do you have a personal problem with me or is this how you treat your customers? I was running after for 6months requesting assistance with my device and you failed to help me. I requested a cancellation due to your lack of assistance with my case but your still not helping me. Is collecting my money your only priority? I have been paying for a service that has been giving me trouble and you failed to help me regardless of my continues nagging for help. Is this what I signed up for when I got a contract with you? I am going to take this further through every channel possible. You have ignored me for too long now,you have not heard the last from me. Your an expensive inconvenience and obstacles in my life. You are very quick to attract new customers and do nothing to retain old customers you don't even take complaints seriously. Someone will make Telkom tend to my problem this is a promise. </span></p>
No they did not as I did not receive a missed call notification. I work and my employer does not allow me to answer my phone whenever it rings thats why I gave you my work number. When I was available to answer my phone from September to December you did not bother to assist now that I am back at work you tell me to answer my phone. Maybe you should allow me to call you back. I guess is what I get for getting a contract with and just so you know my complaint has gone to the NCC as well.
No they did not as I did not receive a missed call notification. I work and my employer does not allow me to answer my phone whenever it rings thats why I gave you my work number. When I was available to answer my phone from September to December you did not bother to assist now that I am back at work you tell me to answer my phone. Maybe you should allow me to call you back. I guess is what I get for getting a contract with and just so you know my complaint has gone to the NCC as well.