Telkom is *******!!!! Unable to cancel my ADSL

I moved from my address 9 months ago and at the time was told I cannot pay up and cancel my ADSL service. I paid it up anyhow and went into a credit. I cancelled the three services that make up the ADSL service a month before the contract end date on the online portal.

After receiving order numbers for each individual service to be cancelled and an e-mail stating that the cancellation order was received it still has not been cancelled.

One of the three services has been removed from the mobile app (it has since returned believe it or not) and I have a invoice on the way which is going to be taken by debit order end of July. I will not allow this to happen and if I get blacklisted I will go to court with Telkom.

I have contacted them on numerous occasions to try and get it resolved but I just get order numbers and reference numbers. Nothing ever happens after that.

I was told no one can assist me in having it cancelled immediately and that the order is 'stuck'.

This is unacceptable conduct and while I am aware that I am not the only one struggling to get my services cancelled I cannot believe that ICASA or some regulator does not revoke their operating licence.

It is blatant theft!!!!

Cancel my services someone PLEASE!!!!!