NK
Nicole K

1 reviews | Active since Jun 2015

06 Feb 2019, 09:09

TELKOM IS THE WORST TELECOMMUNICATION SERVICE PROVIDER STAY AWAY FROM THEM!!!!!!!

TELKOM IS THE WORST TELECOMMUNICATIONS SERVICE PROVIDER, THEY ARE DISGUSTING BY THE WAY THEY TREAT THEIR CUSTOMERS. I HAVE BEEN ESCALATING MY INTERNET ISSUE FOR THE PAST 2 WEEKS AND TO DATE HAVE RECEIVED NO HELP FROM ANY OF THE CONSULTANTS I HAVE SPOKEN TOO, EVEN SPOKE TO A MANAGE BY THE NAME OF BEKHI AND HE STILL COULD NOT TELL US WHAT THE PROBLEM IS OR SEND SOMEONE OUT TO CHECK. WE HAVE MADE PHONE CALLS EVERY DAY AND EVEN ENDED UP GOING INTO THE STORE TO CANCEL THIS CONTRACT BECAUSE TELKOM IS CLEARLY NOT ADHERING TO THE CONTRACT TERMS AND CONDITIONS, THE STORE AT THE GLEN MALL WAS OF NO ASSISTANCE TO US EITHER. THIS IS PATHETIC AND THE FACT THAT TELKOM GETS AWAY WITH THIS SORT OF BEHAVIOR IS REALLY SAD. NEXT STEP NOW IS THE OMBUDSMAN I WILL NOT STOP UNTIL THIS SERVICE WITH TELKOM IS CANCELLED. I AM NO LONGER INTERESTED IN FIXING MY CONNECTION I WANT NOTHING TO DO WITH THEM!!!!!!!!!!!!

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