Telkom is the worst telecommunication company in SA

Every since Open Serv installed fiber into our complex our telephone line has not worked. I have logged call after call after call. The calls keep on being closed without a technician even bothering to come out to attend to the problem The last time I called I was told that the call had been closed by Altech in JHB. I find that absolutely astounding as we live in KZN, just reconfirming that technicians are not coming to site. To make matters worse we are now being billed for another service in Durban. Again we have logged compliant after complaint with Telkom. To date nothing has been resolved. Telkom has to be the worst telecommunication company in South Africa.