RB
Ralph B

1 reviews | Active since Oct 2015

24 Oct 2015, 22:19

Telkom is the worst supplier!! think twice before!

-joined the R899 + explora special in march.<br> -agent loaded the new package, but never deleted the lod one and added an additional 50gig softcap package (three packages on one line)<br> -Line speed was never changes until the end of July, but I was billed for all three packages without the use of them.<br> -Line was finally changed, but I was still being billed for an additional uncapped package on top of the ALL INCLUSIVE R899 package.<br> After four store visits, a total of 28 hour on the phone, online complaints, swearing, shouting, begging and over the top niceness I have yet to speak to anyone in this anonymous organisation that can help me.<br> <br> I hate Telkom!!!<br> And will tell everyone I know to never join or trust them!!!<br> Once more, I hate Telkom!!!<br> DO NOT EVER JOIN THEM!!!

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Replies (1)
Telkom
Telkom's reply24 Oct 2015, 23:13
Official
Hello Ralph101,

A very good day to you!

This response serves as confirmation that your query has been received. We will provide feedback as soon as possible.

We do apologize for any inconvenience we have cause to you.

Your reference number is: SM160659

Regards
Joshua
Telkom Social Media Team