TELKOM IS THE WORST SERVICE PROVIDER IN THE WORLD

Telkom is useless. Opened a contract in August 2017. I remember waiting about 2 weeks for them to install our line. So then I moved end of Feb 2018, I phoned telkom a couple days before moving asking them to please relocate the line. First time some technician is supposed to come out, maybe 2 weeks after the call, nobody pitches. Phone them again and organize a new installation date. Second date organized, I've taken a days leave to be home. Nobody pitches. Organise a new installation date, take a days leave, nobody pitches. Organise a new installation date, they give me a date, I tell them no it won't work I wont be home. Guy pitches, I rush home believing today is the day. The guy looks at some cables, says sorry its not the right cables, you need to inform them and schedule a new date. In total I have been waiting for more than 40 days since I moved without a line. When I opened a contract I was told I wont be billed when my line is down. Guess what, they billed me the full amount as if I was receiving their services all this time. Nobody can help me at Telkom,I've tried social media, I've emailed, I even went into the store and I've spent roughly R500 in airtime calling these people and listening to their ****ty music and adverti*****ts, where they advertise how great their ****ty service is. Ive spoken to managers, Ive gotten "escalation" reference numbers, these actually don't mean anything. Nothing works, nobody can come out and install my new line while they keep billing me like I owe them money. I'm sure cancelling my services will be a ****load of fun.22991