GK
Geoffrey K

1 reviews | Active since Aug 2011

07 May 2019, 13:06

Telkom is the worst service provider in South Africa.

I attempt to run a business in this inefficient bureacratic obstructionist hell that South Africa has become. Since 1st May both my telephone and ADSL lines have been down. They were reported. Each time we attempt to follow progress we get a different story: either it is a line fault, or they are still checking, or there is something wrong somewhere about which they know nothing. No help no prognosis, and so-called escalation only heightens the problem without any resolution. Telkom is a living example of the wort elements of BEE, in which there is no accountability because there is no one to carry the can for the non-performance. The call centres are an excuse to shield the mismanagement from the public who pay their salaries. And the worst aspect of all is that we are stuck with this because there is no alternative, and the rotten Telkom knows this. Complaining is therefore a waste of oxygen on all sides. I GIVE UP,. 45 years in trade and this is the worst ever.

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