Telkom is the worst service provider in SA

Telkom has the worst after-sales service of any SA service provider. After waiting for ages, it's impossible to get anyone to assist in person/ telephonically. I have a mobile data contract. Each month my carried over data expires, because I can't use it. Your system keeps insisting I have to purchase a bundle or connect at OOB rates to stay online. It's not a coverage issue, a device issue, or settings issue. This makes working remotely nearly impossible.

The Telkom website literally ONLY says to dial 081180 for assistance with Mobile products. After being on hold for 30+ minutes, the Telkom consultant that answers insists that 081180 is the number for prepaid support, and contract mobile data support can only be via 081189 (even after I point out that the website doesn't say this anywhere). When dialling that, there's an auto-prompt to enter a "unique authentication code"- except, where does one get that code from?! Just another new low to your terrible service...