Telkom is the worst service provider ever!!

Telkom is the worst service provider ever and their employees are ***********!! Why is Telkom failing to listen to its consumers?!? I mean it is simple, if there is a price increment why do you not automatically increase our debit orders?!? Why do you not notify us in a manner which we can clearly identify on your statement that there has been an increment?!? Why do you not contact us when we are owing less than a R100 that there is an amount outstanding due to an increment?!? Why do you wait until I am deep in debt and only then send me a text and email notifying me that my account will be suspended?!? Clearly you as Telkom can see that I do not have an issue with paying. I want to pay but you are making it difficult and impossible for me to keep up with regular payments because you constantly want us to contact you in order to increase our debit payment. Furthermore, I stay in a gated community and in as much as I want to migrate to another service provider I am unable to do so because I will have to pay a rental line which is equivalent to the amount that I am paying to you so either way I am stuck with you until such a time that the people within my community decide to change. I hate Telkom!! The day is fast approaching wherein you will loose of your customers due to your ill treatment of customers. I cannot wait for that day to arrive!!!