TELKOM IS THE WORST SERVICE PROVIDER

I have been having issues with my account since December. Telkom added a penalty to my account as they decided to debit my account on the incorrect day and no one ever explained to me that there are penalties when you miss a payment. I disputed the penalty and it was removed from my account. January Telkom decided not to debit my account even after I called in querying when the debit would run, this resulted in another penalty being added to my account. Called the customer service center and I requested to send through a bank statement reflecting that there were enough funds in my account - I did that but till to date there are issues with my account. 1. Telkom debits on the WRONG DATE 2. The amount is not what I agreed. 3. They keep suspending my line yet I have made payment. TELKOM IS THE WORST SERVICE PROVIDER