Telkom is the worst service provider

Telkom is the worst service provider ever! On 15 August I received a sms stating that my service are going to be suspended. That same day I made a call to Telkom customer care enquiring this because my payment is up to date. The lady who helped me could not answer as to why and asked I to speak to the manager. The manager assured me that there was no reason that my service will be suspended because my next payment date is only the 31August. On Wednesday my service was suspended. I again phoned Telkom and was atold that it was a mistake on their side and that the going to fix it in the next 5 to 24 hours. It was never fixed. I phoned Wednesday, Thursday, Friday and Saturday and every time I had to listen to apologies and that they can see that it is a mistake on their side but NOTHING is done to lift the suspension. I would have understood if I did not make a payment on the due date but I did and they can see that, also that my next payment is only due on 31 August.