TELKOM IS THE WORST SERVICE PROVIDER

I am using Telkom home fibre internet. For the last two months I am having problems with the speed of my fibre internet line. Instead of 20/20 mbps I am getting 0.30 at best. I have made calls almost every day, and the consultants just take your details, ask you to do a speed test and give you a reference number. This happened at least 15 times. With every fault that was logged I received an sms after 3 days which states that the problem has been resolved and the call closed. The sorry fact is that the problem was never resolved, and every time I have to phone again, wait an eternity for someone to answer and repeat the whole frustrating procedure again. My son is working from home and rely on this internet for his income. I dont have Dstv and I am thus reliant on the internet for other home needs and entertainment. During lockdown it is a double whammy to struggle without internet. I have now cancelled my Telkom subscription, but even that seems to be a struggle.