1 reviews | Active since Dec 2016
Telkom is the worst service provider
<p>I don't know what to say. I'm severly agitated and frustrated. The Hellkom , never stops charging me , no matter how many time I already let them know through their call center, in store etc. They keep me charging. </p> <p> </p> <p>Would you believe, I stopped service(mobile broadbank) in Last November - 2016 and this company still charge me as I got invoice for February also.</p> <p> </p> <p>I already raise my concern ad they gave me ref no: ********** 0 on 11th January. that's it. nothing happened.</p> <p> </p> <p>Then I escalated to its dispute resolution departmenton last 20th January. I sent all documents to lady call Philda on her email : ********** But no luck.</p> <p> </p> <p>I am expat here. I would like to request all, particulary all expats, please ...please.. do not use any service of Telkom. Because we even don't know consumer harassment laws here. I've been couple of countries and I never see such company who charge you for service that you are not using. And not for a month or two. but three months. If you guys have last option on earth is Telkom, I would still advice please look other option if possible.</p> <p>And I'm not alone, Here other consumers also suffer. </p>
Good day,
Thank you for your post.
We have requested for further assistance from Retentions & we will make sure they assist accordingly.
Kind regards
William
Telkom Social Media Team
Good day,
Thank you for your post.
We have requested for further assistance from Retentions & we will make sure they assist accordingly.
Kind regards
William
Telkom Social Media Team
Good day,
Thank you for your post.
We have requested for further assistance from Retentions & we will make sure they assist accordingly.
Case ***8
Kind regards
William
Telkom Social Media Team
Good day,
Thank you for your post.
We have requested for further assistance from Retentions & we will make sure they assist accordingly.
Case ***8
Kind regards
William
Telkom Social Media Team
