Telkom is THE WORST service provider!

I cancelled my WiFi contract with them on the 24/09/2018 online, as requested by them in store when querying on how to cancel my account, and nothing happened. The dispute was logged but I was still being charged R360.63 each month. I then went in store in November 2018 and cancelled it there (only they know why I couldn't have done it in store the first time I queried).

I then received ANOTHER debit order on 26 November 2018 with yet another R360.63 being deducted off my account. This is 3 months of deductions from a WiFi contract I no longer use. And R1080 lost to this *********** company.

I then called their call center where a very unfriendly customer service operator handled my request and filed a dispute with the accounts department, informing me that I will hear within the next 72 working hours whether my dispute is approved.

Only time will tell. Judging by the shoddy, angry complaints Telkom have received on social media, I can kiss that money goodbye. I am beyond angry at this point. How can a service provider be so *********** with their customer service?? I will never in my lifetime set foot in another Telkom store!