KS
Karita S

1 reviews | Active since Jan 2018

22 Jan 2018, 09:18

Telkom is the worst service ever

On December 2017 we moved to another house and I phoned Telkom on the 1st of November 2017 to make an appointment for the 1st December 2017. On the 1st I waited for them to come but they NEVER came. So I phoned them and they told me the order was wrong. it stated that I was moving from one residence to the SAME!!!I asked them how can they make so stupid fault and they claimed it wasn’t their fault!!I asked them was it my fault and they said nothing!! i asked them to still came because I made the order but the lady told me the can’t and she told me to phone head office to amend the order! I did and they confirmed they will cone the 22nd of December 2017!! they still didn’t pitch up!!SHOCKER!!!! I phoned the 8th of January 2018 and the lady told me they will investigate and get back to me. Again i never heard from TELKOM! I phoned the 15th and TELKOM told me the next appointment for me is in MARCH 2018!!! I told the lady that I must wait and pay for their stupid mistake! today, 22 of January 2018 I was an hour on the phoned but there wad no answer! This is the worst services every and I will not recommend TELKOM to anyone!!!!!!!!!!

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Replies (2)
KS
Karita S's update01 Mar 2018, 12:55
Reviewer Update
I am STILL waiting for Telkom!!I am tired of paying and not receive any service from you!!I am taking this matter to the Ombudsman! Telkom was at my house but told me that they will come back the next day.. they never came, Shocker!!!my acoount no is ********** 3860
KS
Karita S's update05 Mar 2018, 16:14
Reviewer Update
Telkom is pathetic!! you should have com2 2 weeks ago and now you say that you will come the 22 March 2018.. this is the worst service you can get from any business. Maybe if I take legal steps You will maybe wake up and to your work for a change because look like you don’t want to do anything!