Telkom is the worst!! (***)

I recently app**** for a line to be installed at my home. I received confirmation that technicians would come to my home to install the line on the 9th of February. <br> On the day that the technicians were supposed to arrive, i received an sms stating that they were now going to come on the 15th of Feb. This, after I had already arranged for someone to be at the house at a great inconvenience and cost. <br> I called the contact centre to raise the issue, and they were most unhelpful. not only could they not tell me why my date had been changed, but they also couldn't direct me to someone who could. all they said is that they would escalate to the technical department and they would get back to me- a week later, i still haven't heard anything. <br> <br> It is now 3:30 on the 15th of Feb- the second date which they said they would come, and they still haven't arrived, after again, having made plans for someone to be at home. <br> If Telkom wasn't the only way of getting an adsl line, I would have cancelled all interactions with them by now. what I will confirm is that the line rental is all the business they will get from me- I will get my data line and internet from another provider.