TELKOM IS THE WORST NETWORK PROVIDER IN SA

Telkom truly doesn't care about it's customers and it keeps getting worse, as if having network issues isn't enough now they are a bunch of ****** whi ***** their customer's hard earned money.

So a few weeks back I purchased 4GB worth of Monice Telkom data using airtime. Because of their coverage issues I couldn't access the internet so I called their call centre numerous times trying to get the problem sorted. But after 2 weeks I still didn't have my issue resolved properly and as a result my data expired before I could use all of it. The internet only worked a few times and I could only use less than 1GB of the 4GB as a result the rest of my money went down the drain. During one of the calls I requested a refund and the consultant told me they won't be able to help me, I asked to speak to a manager and she said the manager would call me back, till this day they haven't called and my money is gone. This isn't the first time such has happened where the call centre agents promise to have a manager call me only for them to not call.

It's truly appalling and sad how they treat their loyal customers but I have decided to change my network provider and would never advise anyone to purchase any Telkom sim card or their products because when they don't work u will never get assistance.