Telkom is the worst network EVER!

On the 8th of Feb 2018, my phone stopped working and I knew my bill for the month of December was a lot but I had budgeted for it and made a manual payment and thought after 7 – 10 working days, I would be back and my phone would be working again. I called in after 10 working days and was told that they could there was still five hundred and something outstanding and quickly went down to our banks inside our building at work and made the payment of the outstanding amount and it was a Friday and was promised that by Monday, my network would switch on again. Monday night, called in to ask why my network is still not on and the guy told me it would take 72 hours and I waited again!!! Nothing happened again and you know how useless a phone is without network and plus on top of it, it’s an iPhone! Nightmare I tell you! My manager couldn’t take that when I was traveling I didn’t have a phone and had to use the work phone. I called in again to ask what’s wrong why is my phone still without network and finally someone told me that Telkom deleted my number and yet I am on contract and paying every month – why would they do that without consulting the owner that pays every month. Case was opened on the 15th of March which has been a month without network and with a customer who his profile and account is fully paid, can you believe it?!!! It’s the 20th today and was promised my phone would be sorted by Monday the 19th. I am so over Telkom and can’t wait until my contract expires in May, definitely not renewing it. Definitely going back to Vodacom.