Telkom is the worst mistake you could ever make

This is the 4th time I've had problems with telkom. They promote these awesome deals but when it comes to support, it's the worst you could ever get in south africa. I urge south Africans to really consider if they are able to deal with telkoms ****s. I've had a telephone line for a while. Had adsl and managed to cancel adsl after 2 months that it was supposed to be cancelled. They kept delaying which forced me to pay every month when I was not using it and using lte-a. I now needed to cancel my telephone which I did by phone and it wasn't cancelled which was September. They then told me to do it on the site which I did on the 18th of October. Which I received a bill in November and was still not cancelled. I called in again and said that I must do it again on the site..when I went back to do it on the site, they said that there was already a cancellation request. Called them back and said that they would put it through to I.T. They did nothing because its come to December and I get billed once again. I dont even think you can ever cancel from telkom... they just keep you running and you forced to pay them. I will be taking this case further to the ombudsman because this is *******. Please do not use telkom.