Telkom is the WORST internet provider

I have had telkom internet for the past 8 years and I am suddenly very dissapointed in their service. My account has been suspended. So I paid almost R5000 to get it activated. It was active for about a month and all of a sudden it got suspended again because of an arrears of R84. 23

I paid that amount and phoned Telkom just to inform them. They said it takes 5 to 48 hours to activate the account. 48 hours later I phoned again. Then all of a sudden they tell me it is an arrears of R1084. But I have asked multiple times what do I owe and it was only R84. Then they tell me that they did not update the account. They then updated it and said it will take 5 hours for the internet to work again. After 10 hours I phoned again and its just the same story over and over again.

So Im losing data every day. I dont even think that they are updating the account. It has been 4days that I am trying to sort this out. I have a business that I run which requires the internet to work. And I am struggling with these people EVERY TIME. Even my invoices I get states that the account is up to date. So where and what is the problem?

Are these people even compitent to work at telkom and why are they not doing their job?

I will never advise anyone to get internet from telkom. They have the worst service to people and they just tell customers what they want to hear without doing their job.