TELKOM IS THE WORST - FEES CHARGED FOR NOTHING

Please can someone check into a Telkom lanline I had well over 4 motnhs ago - I moved from the house and no longer needed your services. After calling and canelling everything with you over the ohone it has now come up that I am in arrears with R650??? I asked the woman I spoke to if there is anthing outstanding for my accoutn the day that I closed it, now when I am trying to apply for another product from Telkom they cannot assist because my account is in arrears, seriously where doe Telkom get off charging people without their knowledge??? I even checked my online profile I still have with you and there is nothing on there stating that I owe you a cent? I want this sorted out as soon as possible so that I can take my business elsewehre as I REFUSE to pay this bac**** There was not a single statement or notification sent to me that I need to pay you anything. This account has been closed since February and I do not even live in that house anymore!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!