AP
Ana P
1 reviews | Active since Oct 2015
18 Sept 2019, 12:55
Telkom is the WORST EVER
Telkom is absolutely terrible. Have been sitting without wifi for a month now. Get told cables ****** and they will not be replacing them. So I had to cancel with them. Get told I have to give a months cancellation notice even though on a month to month basis with them. There is no wifi how can they expect me to pay for something that I cannot use and will never be fixed. TELKOM IS HORRIBLE AND THAT IS WHY I HAVE NOW CHOSEN TO MOVE TO ANOTHER SERVICE PROVIDER AND TELKOM CAN SHOVE THEIR TERRIBLE SERVICE UP WHERE IT FITS BETS
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Replies (3)AP
Ana P's updateReviewer Update
19 Sept 2019, 11:56Seems as usual Telkom doesn't care about any bad reviews as they are so used to it. Where is final account for September 2019 showing the credit for the full month of not having wifi? Telkom refuses to replace ****** or damaged cables but we are expected to pay for the full time we don't have wifi what the hell. And we must still give a months notice when we have a month to month contract. Why must we give 30 day's notice when there is not even a service. The number for wifi in this conversation is ***. We even complain on the facebook page but every time it's a different person replying and they don't even follow up on outstanding matters and don't even know what they are doing. Telkom YOU ARE USELESS!!!! Thank goodness for fibre as then you will not dominate that. You have just lost us as customers and many more in our area
AP
Ana P's update19 Sept 2019, 11:56
Reviewer Update
Seems as usual Telkom doesn't care about any bad reviews as they are so used to it. Where is final account for September 2019 showing the credit for the full month of not having wifi? Telkom refuses to replace ****** or damaged cables but we are expected to pay for the full time we don't have wifi what the hell. And we must still give a months notice when we have a month to month contract. Why must we give 30 day's notice when there is not even a service. The number for wifi in this conversation is ***. We even complain on the facebook page but every time it's a different person replying and they don't even follow up on outstanding matters and don't even know what they are doing. Telkom YOU ARE USELESS!!!! Thank goodness for fibre as then you will not dominate that. You have just lost us as customers and many more in our area
AP
Ana P's updateReviewer Update
19 Sept 2019, 11:57You can contact *** to sort this **** out ASAP
AP
Ana P's update19 Sept 2019, 11:57
Reviewer Update
You can contact *** to sort this **** out ASAP
AP
Ana P's updateReviewer Update
20 Sept 2019, 08:20As South Africa can see, Telkom doesn't even bother to reply to their customers, not even a phone call!!!!!!!!!!! TYPICAL, USELESS
AP
Ana P's update20 Sept 2019, 08:20
Reviewer Update
As South Africa can see, Telkom doesn't even bother to reply to their customers, not even a phone call!!!!!!!!!!! TYPICAL, USELESS