Telkom is the worst company to do business with.

SICK AND TIRED OF TELKOM

I always had good service, until a few months ago after we had cable theft. Cables was repaired but my line was not working after that (still is not working). I cancelled my line on the 1st of July 2019, with a month notice. It was meant to be stopped on the 1st of July 2019 and I was assured by the consultant at Secunda telkom branch that this will be done. Yet it was not done, I have received an bill on the 15th of July, and it was still active. I have escalated the issue twice already and promised that they will get in contact with me and that also did not happen.

I have just spoke to an agent and was told that my account was scheduled to be cancelled on the 31st of July, meaning that is two months after I have requested it to be cancelled. I already gave a month notice as required, who will pay for this extra month? This is absolutely unacceptable.

I will never use telkom again, not recommend it to any one.