TELKOM IS THE WORST!

I HAVE BEEN EXPERIENCINCING THE WORST SERVICE FROM TELKOM. I ORDERED FIBRE AND MY ROUTER TOOK 3 WEEKS TO BE DELIVERED BY COURIER. DURING THAT 3 WEEKS WHEN I CALLED TELKOM MY ORDER COULDNT BE TRACED. NO TECHNICIAN CAME TO ACTIVATE AND CONNECT MY ROUNTER WHEN IT WAS FINALLY DELIVERED. I HAVE CALLED NUMEROUS TIMES 10210, 10213, 10217, *** AND *** ALL SERVICES ARE USELESS.I AM IN DISBELIEF OF THE LEVEL OF INCOMPETENCE FROM TELKOM. I'M SERIOUSLY FRUSTRATED. IT'S JUST UNFORTUNATE THAT TELKOM IS THE ONLY ISP I CAN SUBSCRIBE TO IN OUR ESTATE. EVEN WHEN I REQUEST TO SPEAK TO A MANAGER OR SUPERVISOR THEY ARE NEVER AVAILABLE. ITS LIKE NOBODY CARES. THEY HAVE TAKEN MY CONTACT DETAILS, NO ONE HAS CALLED ME. ALL THE DO IS SEND ME FROM PILLAR TO POST.