Telkom is the worst.

I have complained that my line is dead to Telkom a week ago. I work remotely and have for the past week been having to buy data to attend meetings online. I report the problem using all the methods of reporting faults. They haven't dealt with it or even tried to check what's wrong. We pay for a telephone line and also ADSL and are getting neither. Yet the end of the month they will be sending invoices and wanting to be paid. The level of incompetence is staggering. I am actively looking for an alternative to Telkom and once I find one I will never use their services.