Telkom Is The Worst

I’m writing this as I have been trying countless times to cancel a service with telkom. I called them while I was within my cooling off period and the representative assured me he had requested the cancellation. Telkom did not stop debiting my account for that SIM card.

I then got another contract by telkom sold by their partners which is a third party and upon taking that contract, the previous SIM card for which telkom kept debiting even though I cancelled, stopped working. Yet they kept on debiting.

I called telkom numerous times. The last time I called them I spoke to a rep who told me she will send an escalation email with regards to cancellation of that sim and till this day I haven’t heard a word from telkom.

Telkom then proceeded to suspend the most recent SIM card I took with them. They never called to rectify. They just sent SMSes that my case has been opened. Which case? I don’t even know.

They then proceeded to keep debiting my account even though they suspended the SIM card. All the while charging me for a SIM card they had discontinued.

Now I’m being charged crazy amounts for what? Only God knows.