BS
Brent S

1 reviews | Active since Sept 2015

30 Sept 2015, 13:47

Telkom is the worst

Last December I ordered a Galaxy Tab through Telkom and was told that it would take two days to get stock. I waited and returned to pick up the Tab to be told they don't have stock. I waited two weeks and cancelled the contract. This week I app**** for a Apple iPhone 6 plus 64 gig with unlimited data for 6 months on the R549 pm deal at Lakeside Mall, Benoni. The staff are incredible and unbelievably friendly. I was told I would wait till Friday for stock to arrive. I returned to the store today to check on stock arrival and was told I wont be getting it on Friday as Telkom is short on stock supply everywhere. SERIOUSLY? AGAIN? How does Telkom advertise a product and then not have the product in stock.... AGAIN?! MTN, Vodacom and CellC all supply handsets the same day. If this is the type of service I am going to get from Telkom continually, I think its time to leave the network altogether. Afrihost has cheaper data than Telkom anyway. Utterly disgusted Telkom with your customer service. I cant imagine you getting much customer satisfaction. I will give you until this Friday to prove me wrong. Not anticipating much! If this is how you do business its time to stop already!

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Replies (1)
Telkom
Telkom's reply30 Sept 2015, 15:25
Official
Hello Brent0007,

Thank you for your post.

As per our telephonic conversation, please be advised that your query has been sent to our Sales Team.

Your reference number is SM148437

We apologize for any inconvenience caused.

Regards,

Eric
Telkom Social Media Team
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