Telkom is the worst!

1. My debts go off from each month (R907)

2. A debt order from 15 Feb went off of R2017, 84

3. I was told my debt order bounced back on 25 Jan. I did not receive an sms to let me know that, neither did telkom call, sms or send me an email to let me know. Yet they just decided to debit R2017, 84 without my permission.

4. 25 Feb 2021, there was debit that went off, I sent two emails to enquire as I do not want any issues with payment.

5. I then received an sms that my account is suspended. Funny thing is, I get an sms to say it's suspended but not to say it bounced back?

6. I have sent screenshots of the amount of times I tried to get help from telkom and am unsuccessful, how do you give me bad internet and then just keep taking my money. Now when I do find out why you did not take my money, I still DO NOT GET HELP!

7. I have been to the stores but they can't help me, I can not drive up and down as I am pregnant so I avoid as much people as possible.

8. Today I called 081180, got told to call ***7, then got told to call 10213, got told to call 10210, got told to 081180. I have wasted so much money on airtime and still I get no help, no call back, all I get is a email reference number.

This lovely lady finally gave me her email address to try and help me, which is awesome because a numerous amount of your staff members are useless sorry to say. None of them knew if you had a head office in Cape Town? Strange.

After four days I still got no help and 2 March my internet has been switched off. Now I have to drive to places, and pay to use the internet for 8 hours because I need to work.

Telkom is a joke, and no helps you!!