TELKOM IS THE WORST!!!!!!!!!!!!

Why must everything be difficult with this company. I ordered an LTE router online, which was finally delivered to me last week. First it was delivered to the wrong address which I managed to resolve with an array of phone calls and emails along with plenty of shouting and swearing. Now that I finally received the router and the new sim it seems IMPOSSIBLE to activate it!!!!! I have tried logging a query online, phoning every Telkom customer service number in existence, I even tried to make contact with the sales department but nothing and no one can seem to resolve this issue. After 3 days of trying to contact telkom to log my query I was informed that it will now take 3 days for someone just to get back to me!!!!! All this time, phone calls and frustration and still no internet!!!!! Telkom SUCKS!!!!!