TELKOM is the WORST

Received an itimized bill (R 3600) in Feb 2018, found that a secondary account was opened on my account. Reported it at call centre with casenumber, SAPS affidavid sent to call centre. Requested BLOCKING, confirmed it is done. Received March invoice (R2600), new casenumber opened, number was not BLOCKED, followed up on 12 March 2018, number NOT BLOCKED. Phoned the number on 13 March 2018....Number still active..answered by a prosumably Nigerian accent. TELKOM you took the money saying the bank must stop the debit order, which was signed for R 200. Your call centre is rude and when asked to speak to a supervisor.....sorry not available!! *****ulant case.....may take up to 6 months or more to resolve........it is going to be war TELKOM....take note....me, you and ICASA!!!