TELKOM IS THE WORST

ON THE 27TH JULY I CALLED TELKOM TO REQUEST A PAID UP LETTER FOR MY ACCOUNT AS I NEEDED THIS URGENTLY TO CLEAR MY NAME. THEY TOLD ME IT TAKES 7 - 14 WORKING DAYS. I HAVE BEEN CALLING SINCE THE 27TH JULY UNTIL TODAY THE 17 AUGUST WHICH IS THE 14TH WORKING DAY. NO ONE IN THE CALL CENTRE HELPS ME PROPERLY ALL THEY DO IS ESCALATE BUT NOTHING HAPPENS, NO FEEDBACK NO COMMUNICATION NOTHING, THIS IS MY SECOND COMPLAINT ON HELLO PETER AND STILL NOTHING. IVE HAD IT WITH TELKOM NOW, THEIR FACEBOOK IS FILLED WITH COMPLAINTS AND THEY DO NOT CARE AT ALL. I EVEN LOGGED A COMPLAINT WITH CONSUMER GOODS ASWELL. ALL IM ASKING IS MY PAID UP LETTER. WE ARE ON DAY 14 NOW !!! AND EBCAUSE TELKOM HAS SUCH BAD CUSTOMER SERVICE GETTING HOLD OF ANYONE TAKES ALOT OF TIME OUT OF MY WORKING DAY