Telkom is the worst

<p>I unfortunately have to have a fixed line through Telkom for my Mweb ADSL (Mweb is awesome by the way). My internet has been off for 12 days now, because of Telkom. I have phoned the call centre a thousand times, spoken and emailed way too many people to still be in this position. Nothing gets done!! I have so many reference numbers, for what!? Sinovuyo, Siyasanga, Pendile, Amahle, Nadley, these are just a few names that I have spoken to.. My fault logging was escalated (twice), didn't make a difference. First I was told that it's a bulk fault (it was not), then I was told someone has been to investigate (no, they haven't), then I was told my account was suspended, then I was told my account is not suspended, then they said they moved my account to another department, they cannot access my account, and apparently the manager will phone me back HHAHAHAHAHAHA. Also, I phoned twice to ask to speak to a supervisor of some sort, and apparently those guys are ALWAYS in meetings, always.... Then I received an SMS from Telkom telling me the problem has been resolved. Um, no, it has not. My reference numbers as follows: ********** 3, ********** 0, 986195 to name a few. I want this sorted Telkom!!!</p>