Telkom is the worst!

<p>I have been trying for months now to get my issue resolved, but it seems Telkom is more concerned about *****ing money.</p> <p>When I opened my contract with telkom I requested that my debit orders go off on th 25th off each month and NOT the 04th of each month.</p> <p>I was advised via email that the change has been made.</p> <p>(HelloPeter Telkom ********** />Nov 1 (6 days ago)</p> <p>Good day,<br /> <br />We do find that your debit order option has been deactivated and you will be paying your account manually.<br /> <br />We also see that your due date has been changed to around the 25th of every month, depending on print date of your account.<br /> <br />Further to this, the open dispute logged will be attended by Credit Management within 7-14 working days.<br /> <br /> <br />Regards<br /> <br /> <br />Rafeeqah<br />Specialist: Social Media<br />Division: Customer Services / SOC)</p> <p>After I recieveced this email, i called into the the call centre and was advised that i would need to make my payment manually, which I did but however once again , Telkom debits my account again on the 04th even though my account is up to date. And what irritates me more is that they deducted more than what they were meant to, I then call into the service center and advise them of this, they then advise it is an error and it should take 7-14 working days to be returned, it took 3 secs to take the money that did not belong to you in the first place and it takes 7-14 days to return.</p> <p>I am so tired of this back and forth with telkom, its honestly become my daily ritual, complaining about your service and yet nothing ever seems to get done.</p>