Telkom is the worst

Telkom is a disappointment.<br> <br> They do not state in the contract how much cap is too much so it is unfair to stop an uncapped account in the middle of the month because one person is having a negative effect on their network. I used half of the 160GB cap that uncapped users get and the stopped my internet for the month.<br> <br> It is false advertising and they knowingly withhold information from the user when they sign the contract. I was at a Telkom store about this and the employees did not even know about the restriction on the uncapped internet and could not help me. <br> <br> Your customer service is pathetic, your employees are clueless. It took a technician three weeks to come and install the lines and router and when he completed his job I had a 2MB and not 4MB line as stated in the contract and it took another 2 week to rectify this error made by Telkom. <br> <br> I was at Telkom Potchefstroom 2 days ago where the employee said that Telkom support will phone me within an hour. This did not happen so I went there again the next day and when the Telkom employee called Telkom support on my behalf the phone went straight to voice mail. So I have been waiting 3 days for Telkom Support to call me.