Telkom is the worst

I was with telkom for 2 years before the probleme started . I upgrade to a new phone and router . Then the 1ste data was loaded not even 2 days done ... no data no connetion . Then i started asking them toe check they tolf me they will send sombody to come and check until today no service i payf 2 months after that and just stopped due to no service and no help know they are charging me with a bill of 22k and still no service . Phoned and emailed them and still no service no way to go foward .... i need help . Really .