Telkom is the worse network provider in SA

TELKOM SA HAS GOT TO BE THE WORST NETWORK PROVIDER EVER, POOR CUSTOMER SERVICE, RUDE CONSULTANTS AND OVERALL ****ED UP!!!!!!!!

I've had a telkom contract for almost 3 years now, I don't know what possessed me to take the contract out with them in the first place after hearing so many bad reviews about the network and other services. But, nonetheless, I thought, it can't be that bad. Anyway, it hasn't been. Until I had to interact with their RUDE, *********** AND definitely NOT client centric contact center agents. It took me over 5 days to finally get through to their contact center, when I finally got through to a woman by the name of Michelle, wanting to confirm the change in banking details, she advised that because I had provided the new banking details more than 10 days before my debit order date, all should be well. In the same call, after insisting I get written confirmation, the same woman then said, it might not go off on the new banking details I had provided 12 days before my next debit order date and thus I will have to pay Telkom a further R202.20 for the bounced debit as they will debit the account that I have told them no longer exists. After requesting to speak to someone senior, Michelle hung up on me and put me straight to their rating service. Needless to say, I rated the service poorly, as it deserves. Then I called again, I spoke to another woman called Zama who then said, I should have sent my details 15 days earlier.... Hmm, something is amiss. I again requested to speak to someone senior... Guess what, SHE DAMN WELL HUNG UP ON ME Too, sending me to the rating service. No wonder Telkom is in the **** state it is in. Absolutely disgusting service, no regard for clients and I would be damned if I would ever make use of their services or even encourage anyone to do so.