Telkom is the source of all stuff ups!!!!!

Toward the end of 2014 I posted a complaint about Telkom regarding their bad service. I requested an adsl line and they refused to help me or provide a solution to my internet problem. After my hellopeter compliant I received an LTE device and a contract which I did not request or know about. I did not know how to use it so i left it in the box, a few months later Telkom had billed me for this device and the contract that goes with the LTE device. After I saw the charges on my account, I returned the device and everything that I had received. I did not ask for the device but to my surprise it pitched up at my house and Telkom thought charging me for it would be the smart thing to do. Let's keep in mind that I DID NOT ASK FOR THE LTE DEVICE. Telkom used their own disgression when giving it to me. To date telkom refuses to remove the unauthorized charges on my bill (for the LTE and \usage' of it) and I refuse to pay for something I am not using and did not request in the first place. I have been back and forth to Telkom Cresta as well as on the phone for hours trying to rectify this problem. I have also sent emails.<br> Telkoms solution was to suspend my line