TELKOM IS THE MOST USELESS SERVICE PROVIDER, THEY KNOW THAT THEY ARE THE ONLY SERVICE PROVIDER AND THEREFORE THE ATTITUDE YOU GET WHEN YOU CALL TELKOM THERE ATTITUDE IS TAKE IT OR LEAVE IT.

Here is the no for the CEO's office. It does not help to phone them as this office F****D me around for 4 days before assigning me to an agent to investigate my problem. This after I spent 24 Hours and 22 mins trying to get help from 10 ********** 5 and ********** 375. I had a list of every person I spoke to, every reference no, escalation no, fault no, and no one asked for any of it.

********** 911 If Sipiwe answers, put the phone down and call back in a few mins.

You just cannot win with HellKom. To get a job at the call centre, you have to have no knowledge of the subject you are dealing with and you must not be able to communicate fluently in the language of the caller.

The best part is that Hellkom severely limits bandwidth on the helpdesk network so that the idiot dealing with your problem, who has no idea of how to resolve it, has to wait 5 mins for the next page to get you to do some check that you have done 300 times already, in order to log a fault.

You will not win. EVER!!

I now understand how someone can walk in to a telkom shop and declare open season. I don't understand why no-one has done it yet.