1 reviews | Active since Oct 2015
Telkom is THE most useless ISP
I opened my company in February this year. I naturally deciced to use telkom as my isp, the activated my existing line with no problems. I soon discovered what a big mistake, soon after the first month I was getting charge for things I didnt even ask for. They sorted that out (after many emails and phone calls later) but then I was experiencing extremely slow speeds. I was paying for a 4MB/s line but only syncing at 1 MB. I took this up with telkom and this is the response I received: \we cannot help you at the moment".<br> Worst part of all this is that i still had to pay for a 4MB line that i couldnt use and when i refused they set thier lawyers on me. I have since moved to Afrihost Wireless and WHAT A PLEASURE!!!!<br> <br> Will never recommend telkom to anyone."""
We certainly understand the frustration and acknowledge your query.
Kindly note we have escalated your query with our Technical Team.
An investigation into the incident is currently underway and feedback will follow.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is SM158933.
Regards
Frank
Social Media Team
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081 180
Best regards,
We certainly understand the frustration and acknowledge your query.
Kindly note we have escalated your query with our Technical Team.
An investigation into the incident is currently underway and feedback will follow.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is SM158933.
Regards
Frank
Social Media Team
***
081 180
Best regards,
