Telkom is the most *********** and dishonest company to deal with

Telkom is thee absolute WORST company to ever deal with. They keep overcharging me every month when I have a contract that clearly states R399 for uncapped fiber and R50 for landline and Telkom to Telkom calls are free. When I signed the contract with Mr S Roopnarain he assured me that I'll be paying R449 monthly since I occasionally use my landline to call a Telkom landline number. Seemed pretty straight forward but every month I'm charged close to R200 extra. Shane from Liberty Midlands Mall and his manageress have spent hours trying to resolve the overcharge on my billing and assure me that I am being billed incorrectly. They lodge a complaint and I receive a reference number with them assuring me that I will be credited the next month. The next day I receive a call from a Renée Witbooi from Telkom who very rudely tells me that she was assigned my case and that she does not see anything wrong in my billing. When I try to explain to her that I was supposed to be charged R449 and the few Telkom to Telkom calls are supposed to be free and that Shane from Liberty Midlands Mall AND his manageress assured me that my billing is incorrect and that I will be refunded all the overcharged amounts, she starts screaming at me that they don't know what they are talking about and that my billing is correct. A little while later I receive an sms to say that my query has been resolved. So Renée Witbooi works from home...calls clients and screams at them rudely and submits the query as resolved and gets paid at the end of the month whilst customers are just getting ****** by Telkom!!! We are just being bul**** by Telkom to pay whatever they charge us even though we have a signed contract with a set figure that we should be charged!!!