TELKOM IS THE MOST FRUSTRATING COMPANY IN SOUTH AFRICA - ABSOLUTELY SHOCKING!

I CANNOT TELL YOU HOW FRUSTRATING TELKOM IS - IT IS BEYOND BELIEF!!! On trying to cancel our landline we were told this is only possible online now and no live agent is available anymore. On trying to register, we are told that the pin that will be sent to us is valid for only 3 minutes. The pin always takes more than 3 minutes to arrive as they say they are checking the validity of the email address. We can therefore not register nor can we cancel our landline and Telkom keeps on charging us for a service that we don't want. We think this is being done on purpose to stop clients from stopping their landlines. We went to the Telkom outlet at Norwood and their systems were down. We asked the attendants to get a Telkom agent to call us, and were told they would call us in 30 minutes. NO CALL WAS RECIEVED and it is now 2 days after the request. Telkom MUST BE THE WORST SERVICE PROVIDER IN SOUTH AFRICA. I CANNOT TELL YOU HOW FRUSTRATING TELKOM IS BEYOND BELIEF!!!