Telkom is the most frustrating and useless service provider!

The sooner telkom dissolves the better. App**** for a new adsl 10mb uncapped service including line installation. After 21 business days i followed up only to be told that the technician attempted to contact me (never happened) nor did i receive an installation date. I then called telkom service and they told me that they had tried the installation but the number generated was already in use (auto generated number already in use) i was asked if o can redo the order or if I'd like to terminate the order. This was the response they gave me. This is what we have to deal with at Telkom. Their system must be a mess, yet there many of us that have no option as it's the only form of internet in the area.

It's been 6 weeks and I'm still waiting for feedback or response. Theth apparently escalated (probably not) my issue for the generated number to be amended to continue the installation.

How can a service provider be so good at being so poor and still be around operating? If you're thinking about going to telkom for adsl internet, don't. You'll live longer.